The allegations made in these complaints are unverified, are not at all times associate of all consumers’ experiences with Advantage, and can get have dated guidance (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
“You will find a payment plan already have a living driven percentage that has been created through KHESLC, it withdraw XXXX from my personal checking account thirty days and place they inside account number XXXX hence continues what you day possesses since the XXXX regarding XXXX that it letter I simply obtained XX/XX/XXXX so i shouldn’t be inside standard XXXX XXXX”
We disputed it to my credit report and because I’d finalized an agreement it asserted that it had been genuine
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make payday advance in Adamsville a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
I believe that it getting an effective predatory credit strategy whereby KHESLC might be able to raise accrued focus towards the financing without the training or purpose of one’s debtor, as a way to enhance their profit
“I began receiving phone calls regarding Kentucky advanced schooling shortly after my personal dad died when you look at the XX/XX/XXXX. We stopped the newest phone calls at first however decided I desired to completely clean right up my personal credit thus i replied the device. I thought because of my personal spirits after my dad passed, this is the borrowed funds I had many years before. We even-set up payment preparations to the college and so i you will definitely pay good morning. Well as i try bringing deeper into my credit file seeking locate one thing repaired We seen other fake activity on my credit history. Including having two other social protection numbers about my account. And additionally another account that were perhaps not exploit and also have as been got rid of when i browse my credit report I seen the school that i in the first place had the loan are on the website while the account closed. Whilst I am thinking about this Kentucky advanced schooling they reveals I have also produced money which i had not early in the day. It suggests I’d the loan during the XXXX and i also performed not rating financing out-of you to school within the XXXX. In addition reached out over the college and in case they ultimately called me personally straight back, I experienced a long dialogue which have hi girls about my account I asked the woman to send me personally the original files of your financing in which I’d very first been the loan to the providers. We have maybe not received one files thru email. She including went on as well as on in the all the procedure We will have to undergo, which often, I told her that was perhaps not my personal mortgage. I am not saying gonna pay a loan that’s not exploit I am taking action. I entitled and talked with a woman into the borrowing agency which led me to get in touch with all of you. Delight assist me with this number as it is gonna prevent myself of bringing my personal stimulus or whatever else that will come from the us government such as my personal taxation get back, ect. I do not owe which loan, and that i can also be mount a duplicate off 2 away from my personal credit accounts. Then you can see that I didn’t get this to financing and now have see all the fake craft which was towards the my personal account. Thank you to suit your some time and I really hope so you can pay attention to right back very soon.”